Product Details

Natural Blue Bamboo Toothbrush Friendly Soft Bristle Bamboo Fibre Wooden Handle Bamboo Toothbrush Tube Portable Oral Care Sets

Our product :

The bamboo live in 1000 meters above sea level,in places where there is plenty of sunshine and water,have a 6 years,it's prime bamboo,fiber fully mature growth, bamboo density, toughness is stronger, is the production of bamboo tube,the bamboo tube is hand made,it's smooth and comfortable.

Product feature:

Hand made,and after 18 working procedures, thin polished, then after a full polishing;
Smooth and comfortable, natural eco-friendly material,it's portable,and better for you to take for travling.

Package included:

1* Bamboo Tube / 1pc toothbrush / 2pc packing

(we will sent the product you choose)

Notes:

1.Due to the difference between the different monitors, the image may not reflect the actual color of the item;

2.There is manual error in size,please allow 1-2cm size error.

1) Its Door to Door Shipment. Can send to more than 100+ countries

2) If you have special request please let us know. But we are not responsible for any custom duty or import tax.

3) IF you haven't received your goods within the normal time or you think there is something wrong with the transportation process. please don't worry and feel free to contact us we will check it for you.

Note: Some productes will be sent via unregistered mail which can not be tracked. But it will come to you within 40-60days, please do not worry.
if you do not receive it in 60 days, we will resend the goods to you or refund you full money! Thank you!

1) If you are not satisfied with the product you may return the goods for exchange or Refund (within 7 days long)
but please communicate with us before return.All return items must be in good condition.They must be under resalable condition.
Some defects are not guarantee such as broken scratched and so on.

2) If item is defective in 1 month we will send you a replacement without extra charger or offer refund after we receive the defective item.
But Must ensure that not a man-made damage.

1) Our aim is to provide Top Level Customer Service, and our customer service
We care about our valuable customers and will endeavor to solve any unexpected problems.

2) If you are not satisfy with the goods please feel free to contact us in time and send message firstly before you leave negative feedback or open any dispute on alibaba .

Negative feedback does not solve anything we will always do our best to solve the problems and live up to your satisfactio

3) We greatly want to support your orders and appreciate your 5-STAR POSITIVE feedback.If you enjoy our products, please give us all 5 star feedback, your feedback will motivate us to move forward and provide you with better service. And if you leave the feedback with a beautiful picture of the product, we can send you a coupon as a gift.(please contact us first)

4) Please contact us through aliexpress after order or leave message to us, usually we will respond within 1-2 business days

1) we take alipay online payment.
2) We also take Western Union MoneyGram T/T payment.

1. How do I pay for an order?

2. How does AliExpress protect my payments?

3. How do I track my order?

4.How do I cancel a dispute?

5.How do I leave feedback for the seller?

6.Why did my payment fail?

7.What payment methods can I use?

8.More question

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Cheranna (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://cheranna.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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